Return guide

Wayfair return policy

Wayfair accepts most items within 30 days of delivery in original condition, but return shipping is deducted from your refund unless you’re an active Wayfair Rewards member returning for store credit.

Return window
30 days
How to return
By mail
Clock starts
the day it’s delivered
Official Wayfair policy

Last reviewed October 2026

Step by step

How to return to Wayfair

    01

    Sign in at Wayfair.com and go to My Orders.

    02

    Select the item and choose “Return or Replace Items.”

    03

    Pick a refund method and print the prepaid return label.

    04

    Repack the item in its original packaging and drop it with the carrier.

    05

    The refund (minus return shipping) posts to your original payment method, usually within about two weeks.

Before you return

The fine print worth knowing

  • Return shipping isn’t free — the cost is deducted from your refund (Rewards members can avoid it for store credit).
  • The window is 30 days from delivery, not from the order date.
  • Non-returnable: assembled furniture, items without original packaging, personalized products, clearance/open-box, and gift cards.
  • Large appliances must be reported within 48 hours and can’t be returned once installed.

FAQ

Wayfair returns, answered

Does Wayfair charge for return shipping?

Usually yes — return shipping is deducted from your refund, though active Wayfair Rewards members can return eligible items for store credit without the fee.

How long do I have to return a Wayfair item?

Most items can be returned within 30 days of delivery in original, unused condition with original packaging.

How long do Wayfair refunds take?

Refunds generally process within about two weeks of the return being received, minus any return shipping cost.

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This guide is a plain-English summary for convenience and was last reviewed in October 2026. Retailer return policies change often and can vary by item, membership, and promotion. Always confirm the current terms on Wayfair's official return policy before relying on it. Order Command is not affiliated with Wayfair.