Use cases
Two industries. Two vocabularies. The same problem: every order, every vendor, every return — scattered across an inbox no one wants to log into. Here's how costume buyers on TV productions and procurement leads at residential design firms run their week on Order Command.
For costume teams · TV productions
A team of buyers shopping across every character, each on their own card. One person keeping all of it straight — and chasing every return before the window closes. Order Command organizes it automatically, so the hours go back to the work only you can do.
100+
Boxes through one set buyer in a week
50/day
Returns at peak — many with separate windows
9 cards
P-cards to reconcile across a team of buyers
What people say
You guys, this is insane… My mind is deeply blown and thrilled.
This calendar is like chef's kiss.
Tears of joy are rolling down my face right now.
I started making a shopping log back in the pandemic… I'm very happy for you to replace that for me.
This is blowing my mind.
I really love this. This is fantastic. Bravo.
All of this is so, so, so helpful.
How the work organizes itself
01 — Tagged by character
Eleanor — Lead
tag · 24 items · 3 fittings
Buyers tag each order with its character.
“It's almost like you're creating a digital closet of everything that character has got.”
02 — Reconcile by card
9 cards · color legend
Credit cards are automatically assigned to orders when the card number appears in an email.
“Every credit card is assigned a colored dot. We're very visual.”
03 — Returns never slip
return radar
1 expiringNet-a-Porter
Refund pending
Saks Fifth
Window open
Bloomingdale's
Window open
Every order shows its deadline as “Due in X days” the moment it ships — so no refund ever slips, even on a $4K piece.
“That is like a dream of mine.”
For the future of costuming and costume departments, the fact that you guys have an alert system for when something is due … is a game changer.
Analytics
Spend on a timeline, with the refunds you’ve recovered right beside it. Break the number down by character or by episode — so you walk into the budget meeting knowing exactly where the money went, and how much came back.
Can you show me the Analytics page again? I just want to, like, drool a little bit over it.
Total spend
$148,200
Recovered
$31,450
Net cost
$116,750
spend vs. recovered · 6 mo
cost per character
Auto-tag rules
Set a price threshold once — anything over $450 is tagged an Asset automatically, so every high-value piece surfaces in one place.
This is going to change everyone's lives.
What costume teams pushed us to build
Connect your inbox in under two minutes. The team you already have keeps working the way they already work.