Use cases
Two industries. Two vocabularies. The same problem: every order, every vendor, every return — scattered across an inbox no one wants to log into. Here's how costume buyers on TV productions and procurement leads at residential design firms run their week on Order Command.
For costume teams · TV productions
A hundred boxes a week. Nine credit cards. A paper calendar taped to the wall and an Excel sheet everyone has open at once. Costume teams have invented their own tracking system — Order Command just gives it a home.
100+
Boxes through one set buyer in a week
50/day
Returns at peak — many with separate windows
9 cards
P-cards to reconcile across departments
Multi-show
Buyers run several productions in parallel
Today vs. on Order Command
Today
paper · Excel · 9 cards
Apr · ep. 408
paper · taped to wall
On Order Command
auto-synced · color-coded
Apr · ep. 408
3 returns due this week
“This is, like, my calendar… it's archaic.” — Set buyer, network drama series
Built for the way you already think
Show / Production
Each season gets its own workspace
Organization
Episode
Items roll up to the episode they belong to
Project
Character
Each character nests under the episode — closets build themselves
Project Child
Cachét / P-card
Last-4 read from the receipt — assign a color once, reconcile by it forever
Tag · color-coded
autoCentralized show inbox
Multiple buyers, one shared Gmail
EmailAccount
Return window
Return-by date the moment it ships
Calendar overlay
autoWrap day
Show ends, history clears on request
One-click data deletion
auto = pulled straight from the receipt — no data entry
What changes
01 — Card reconciliation
9 cards · color legend
Assign a tag color to each Cachét card. Filter the orders list by color to reconcile any card in seconds. The 9-card week becomes one page.
“Every credit card is assigned a colored dot. We're very visual.”
02 — Return radar
return radar
1 expiringNet-a-Porter
Refund pending
Saks Fifth
Window open
Bloomingdale's
Window open
Every order shows its return-by date the moment it ships. Refund-pending alerts are on the roadmap — flagged the day a customer called it 'a dream of mine.'
“That is like a dream of mine.”
03 — Digital closet
Eleanor — Lead
tag · 24 items · 3 fittings
Tag orders by character and the cumulative closet appears automatically — every fitting, every alteration, every replacement piece. Searchable across episodes.
“It's almost like you're creating a digital closet of everything that character has got.”
Asset threshold
Set the threshold for the production — a common one is $450. Filter the orders list by price and only the items that count as assets surface. Track the refund, watch the return window with extra scrutiny, and never lose a high-value piece in the noise.
This is going to change everyone's lives.
What costume teams pushed us to build
Connect your inbox in under two minutes. The team you already have keeps working the way they already work.