Return guide
Walmart accepts most items it sells within 90 days of receipt, in store or by mail, with shorter windows for electronics (30 days) and phones (14 days); Marketplace-seller items are typically 30 days.
Last reviewed October 2026
Step by step
01
Sign in at Walmart.com (or the app), go to Purchase History, and select the item.
02
Choose “Start a return” and pick a refund or replacement.
03
Select return by mail (print the prepaid label) or return to any Walmart store.
04
Drop the labeled package with the carrier, or bring the item and receipt to the store.
05
Track the refund to your original payment method.
Before you return
FAQ
Most Walmart-sold items can be returned within 90 days of receipt; electronics are 30 days and phones 14 days.
Yes — most online orders sold by Walmart can be returned free at any Walmart store or by mail with a prepaid label.
Walmart generally doesn’t charge restocking fees on its own items, but third-party Marketplace sellers may charge up to about 20%.
Order Command reads your Walmart confirmation emails — and every other retailer — and tracks each return deadline for you. Connect your inbox and see what's expiring this week.
This guide is a plain-English summary for convenience and was last reviewed in October 2026. Retailer return policies change often and can vary by item, membership, and promotion. Always confirm the current terms on Walmart's official return policy before relying on it. Order Command is not affiliated with Walmart.