Return guide
Saks Fifth Avenue refunds returns made within 30 days of delivery to the original payment (a $9.95 fee applies to mailed returns), with items required unworn and tagged; returning in a full-line store is free.
Last reviewed October 2026
Step by step
01
Sign in to saksfifthavenue.com and open your order.
02
Select the item(s) to return and generate the prepaid shipping label.
03
Keep security tags attached and the item unworn in original packaging.
04
Mail it back (a $9.95 fee is deducted) or bring it to a full-line Saks store for free.
Before you return
FAQ
Mailed returns have a $9.95 fee deducted from the refund, but returning to a full-line Saks store is free.
You have 30 days from delivery for a refund to your original payment method; later returns may only qualify for store credit.
Yes — items bought on saksfifthavenue.com can be returned to a full-line Saks store, which also avoids the $9.95 mail fee.
Order Command reads your Saks Fifth Avenue confirmation emails — and every other retailer — and tracks each return deadline for you. Connect your inbox and see what's expiring this week.
This guide is a plain-English summary for convenience and was last reviewed in October 2026. Retailer return policies change often and can vary by item, membership, and promotion. Always confirm the current terms on Saks Fifth Avenue's official return policy before relying on it. Order Command is not affiliated with Saks Fifth Avenue.