Return guide
Costco offers a risk-free 100% satisfaction guarantee with no time limit on most merchandise, but electronics and major appliances must be returned within 90 days of receipt.
Last reviewed October 2026
Step by step
01
For warehouse purchases, bring the item to the returns counter at any Costco (a receipt helps but often isn’t required).
02
For Costco.com orders, sign in and go to Orders & Returns.
03
Select the item and choose “Return or Replace Items” to generate a prepaid label.
04
Ship it back or drop it at any Costco warehouse.
05
The refund — including shipping and handling on online orders — goes to the original payment method.
Before you return
FAQ
No — most merchandise has no time limit, but electronics and major appliances must be returned within 90 days of receipt.
Usually yes — Costco can look up purchases via your membership number, though a receipt speeds things up.
Yes — for Costco.com orders, shipping and handling fees are refunded along with the item price.
Order Command reads your Costco confirmation emails — and every other retailer — and tracks each return deadline for you. Connect your inbox and see what's expiring this week.
This guide is a plain-English summary for convenience and was last reviewed in October 2026. Retailer return policies change often and can vary by item, membership, and promotion. Always confirm the current terms on Costco's official return policy before relying on it. Order Command is not affiliated with Costco.