Return guide

Bed Bath & Beyond return policy

Bed Bath & Beyond (formerly Overstock, operated by Beyond, Inc.) accepts new, unused items within 30 days of delivery via mail-in return only, with the customer typically covering return shipping and no physical stores.

Return window
30 days
How to return
By mail
Clock starts
the day it’s delivered
Official Bed Bath & Beyond policy

Last reviewed October 2026

Step by step

How to return to Bed Bath & Beyond

    01

    Sign in to your Bed Bath & Beyond (Overstock) account and open your order history.

    02

    Select the item(s) and start a return to get a prepaid UPS label.

    03

    Keep items new and unused, with all original packaging, tags, and hardware.

    04

    Ship the package back via UPS — return shipping is usually deducted from the refund.

Before you return

The fine print worth knowing

  • Formerly Overstock.com; now branded Bed Bath & Beyond. Returns are mail-in only — no stores.
  • Return shipping is the customer’s responsibility and is deducted from the refund.
  • Opened mattresses, custom or personalized orders, and final-sale items are non-returnable.
  • Refunds can take up to about four weeks after you ship the return.

FAQ

Bed Bath & Beyond returns, answered

Is Overstock the same as Bed Bath & Beyond now?

Yes — Overstock.com rebranded to Bed Bath & Beyond (operated by Beyond, Inc.), so returns follow the same help-center policy.

How long do I have to return a Bed Bath & Beyond order?

You have 30 days from delivery to return new, unused items in their original packaging.

Who pays for return shipping?

The customer is responsible for return shipping, and the cost is deducted from the refund on non-defective returns.

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This guide is a plain-English summary for convenience and was last reviewed in October 2026. Retailer return policies change often and can vary by item, membership, and promotion. Always confirm the current terms on Bed Bath & Beyond's official return policy before relying on it. Order Command is not affiliated with Bed Bath & Beyond.